From:"pooja dholakia" Date:Mon, 2 Nov, 2015 at 17:35 Subject:regarding videocon split A/C complain Pooja P. Dholakia LA FLORAL JEWLERS Shop no 9 Topland residency Sadhuvasvani rd Rajkot- 360005 DT:- 02/11/2015 Dear Sir/Madam, Subject:- Regarding complain of 1.5 Videocon split A/C. This application is in regards of split A/C . no vsz55. WVI-MDA. We bought it on 28/03/2015. From OM electronics. 2-3 jay shree complex Raiya Rd Near raiya chowkdi Rajkot 360005 Phone 0281 2586587 Mob 9898586187 Since than from 1st day of purchased product, it continued creating problems. We have complained 9 times till now. Company is not responding to complaints made. Company managers and call centre people behave rude and misbehave if we ask them to give a reason for problems in A/C, in which they deny. They even put down the phone without answering it. When we complain they take it but afterwards without informing us they discard our complain. We request you to help us out with this critical condition of us. I will be attaching the date we complained for A/C with bill as well as complain dates. Looking for a positive reply from your side. Thanking you, Pooja Dholakia