sir mene 20june 2016 ko mera SPICE XPLORE-PROTON5 company mese defaulted parts wala aaya tha isi liye mene vo phone service me parts replacement ke liye DOCTOR MOBILE(spice retail limited authorised service center) me submit karvaya tha uski sab details conplain ke end me mention ki gayi he. actully meri complain vo he ke jab mene phone parts replace ment ke liye diya tab usne mereko hardly 8-10 day me aapko aapka phone vapas mil jayeja esa bola tha after than mene 8-10 din ke bad jab mene uski inquire ki to usne mere ko conpany ka customer care no. de diya or esa bola ki ab ham log koi answer nahi de sakte kyuki hamko koi upar se response nahi mil raha he apke mobile so aap ye customer care no. mr baat kar lijiye un logo ne mere ko spice retail limited ka custome care no.-0120-3986730 ye diye baad me mene ye no. pe bat ki to company employ ne esa bolaki aapka mobe hamari company ki lab. me repair ho raha he or replacement ke liye part ma arrangement ho raha he to abhi bhi 15-20 din aapke phone ke service me lag jayenge bad me me 15 din bad call kiya tobhi usne mere firse esa hi bola ki aapka phon ke part ka arrangement ho raha he jese hi parts ka arrangement hote hi phone aapjo 10-15 din me vapas mil jayega toene bola thik he bad me firse mene aaj call kiya to vahi ans. usne mereko diya isi liye me consumer forum ki help chahta hu. mere mobile ka IMEI no. & JOB SHEET no. vo sab detail niche mention ki hui he, Spice retail limited authorised service center-DOCTOR MOBILE, UG-11 upper ground floor, paramukh swami arcade, Dr yagnik road, malaviya chowk, Rajkot(Gujrat)-360001 contact no.-9924555220 Mobile & service details:- Spice xplore proton5 Under warranty M-IMEI: 911473350134224 S-IMEI: 911473350134232 customer comments/complain - RINGER/TOUCH NOT WORKING/ANDROIN SYSTEM USI STOP/ BATTERY TEMP. OCCURSLY HIGH. Symptoms codes- SA1, SJ12, SA2 service job sheet no./request no.- 06100557G60114 service request date- 20th juhe 2016 sevice request time- 13:03:37 Mobile owner's name- BHARATBHAI VGEDIYA NOTE:- ALL THE DETAIL CONSIDER FROM JOB SHEET WHICH I GOT FROM THE SPICE RETAIL LIMITED AUTHORISED SERVICE CENTER - "DOCTOR MOBILE". -i hope you consider my request and take legal actions against spice retail limited. i hope you'll give me fever as per your rules. THANK YOU.