I Am Shani Rathod Mere paas Xiaomi ka redmi 3s hai .....abhi 1 mahina hi hua hain....lekin usme pc connect problem tha to mene mi service center rajkot me service k liye diya.....aur mujhe phone ki zaroorat thi is liye dusre hi din mene phone wapas le liya .....phone repair nahi hua tha......aur jab dusre din mene wifi on kiya to wifi on hi nahi hua....e problem pehle tha hi nahi.....phir mene phone ko restart kiya to phone dead ho gaya....suru hi nahi hua.....me aaj jab phone service karvane vaapas mi rajkot service center me gaya....to wahan ke staff hain unhone bahut hi battamiji se baat ki.....me waha gaya aur bina token k unse kaha k aapke yahaan se phone le jane ke baad ye problem hua....to unhone kahan dekh lete hain....aur 25 minute tak mujhe khada kiya...phir se mene pucha to mujhe kaha aap token le lijiye tab tak token ka machine bhi bandh ho gaya....mujhe dusri baar vahaan jana pada ho 1.3 ghante ke baad mera number aaya to me gaya.....mene ye kahan to pehle unhone mere phone ka TUFFEN GLASS nikal diya.....mene kahan service me kabhi tuffen glass nikalne ki jaroorat nahi hoti....to wo bole service me ye hota hain...to mene kahan pehle jab me aaya tab to tuffen nahi nikala to vo bole vo hamari bhul thi .....ye hota hi he aur vo bhi gusse se.....mujhe 2 din ya 20 din ke liye phone wapas lene ko ane ko kahan.....mene kahan unse ke aapke yahan mene phone diya is liye mera phone dead hua hain...me 20 din intjaar nahi karunga....to vahan ek bina baal vala aadmi hain , jo staff me hi hain , usne mujhse itni badtamiji se kahan ki ye hamari responsibility nahi hai....EK BAAT MUJHE BATAIYE AGAR OTHORISED MI CARE KE PAAS SE PHONE LEKE AAU TO UNKI RESPONSIBILITY HOTI HAIN YA NAHI.....AUR SERVICE ME TUFFEN GLASS KABHI NIKALTE HAIN DEKHA HAIN AAPNE..... AAP MERI MADAD KIJIYE.. YE HAIN MERI DETAIL 1. Job sheet Number: WXIN1611180014345 2. IMEI Number: 861428035009084 3. Name of service centre: HCL SERVIES LTD RAJKOT 4. Address of service centre: MAHILA COMPLEX CHOWK RAJKOT