Respected Sir, Mr. Malendra Sinh Vaghela. I have given my phone as on 12th September 2015 for repairing. In my Phone there was Network Problem and Back Camera was not showing, It was out of Warranty. So Xolo Service Center person told me that it will be chargeable and it will cost you 650/- Rupees and will be complete after 4 to 5 days. They will call me after. I submit it my phone in New Parikh Teleservice for repairing,They gave me Work Receipt and no is 510005772730. After a week I called on 7878150050 to asked for my phone, they replayed me that my phone is not completed yet it will take more 3 to 4 days. So again I called up to ask for my Phone and again they told me that it will take more 3 to 4 days. I went back to Ahmadabad because i was got transfer. I called up again after 15 days and again i got same answer that still my phone is not ready and it will take more 3 to 4 days, So I spoke to New Parikh Teleservice Owner Mr. Dharmesh Parikh about my Phone and for there Un- Managed service not to inform customer about delay. Mr. Dharmeh Parikh assured me that due to some reason phone was not ready and i will get call from there side before Saturday (26th September 2015) and my phone will be ready, but i did not got any call either from Mr. Dharmesh Parikh or from his staff member. So I came to Rajkot and went to Xolo service center to ask about my phone on 23th October 2015. I meet Mr. Dharmesh Parikh and spoke about my phone and again he told me that my phone is not ready so they want more 15 days for that, by there mistake they have now there is a display problem also so they told me that they are working on it, So I Cleared that there was no Display Problem there was on Network Problem and Back Camera Problem. So i asked him to give me in written that my phone will be complete in 15 days and will give it back to me. Mr. Dharmesh told me to bring Work order Sheet on Monday and he told me that he will give me in written in Work order sheet which they have given me. Today one of my relatives went there with Work order sheet and again they told him that it will take more 15 days and did not gave in written. As on 13 Feb'2016. i call at service center to ask about my phone status but the phone was not ready they told me that it will take time to complete, so i told that now i am going to take legal action against you so they told me that do whatever you want to do now we will not going to repair your phone and we have also speak to our senior about your leagle action they also told us that the the customer take legal action will see. Kindly Please help me out of this problem because i m suffering from more than 4 month. I am not getting my phone back and they are not giving proper answer.