Dear sir, I have placed an order for Asus Zenfone Max at www.Syberplace.com(Syberplace E Solutions Pvt Ltd, Hyderabad) for Rs 8999 Via Citrus Pay (Ref no. CTX1602051108469983340).Payment was made by my credit card for EMI option of 9 months on 5th February 2016. Order id 100055753. On continous follow up for the order shipment, there was too much delay I cancelled the order on 09th Feb 2016 and the merchant replied via mail that the refund will be made within 7-8 working days. Since 9th Feb 2016 I am traicing the merchant for my refund. Spoken to him on contact no(04065521856) they are making false promises for the refund and it will be done in 2 days or so. Several mails haa also been sent for thw refund but no reply from the merchant. Till date almost a month has passed and I have not received the refund and I am paying the EMI Of my credit card. Its a request to kindly consider the matter and do needfull for my refund. Merchant details: Syberplace E solutions Pvt Ltd. KTC Illumination 105 (SBI Retail Assets Processing Centre) The Westin Hotel Road, Madhapur Hyderabad 500081 TS 04065521856 Regards Ankush Singh 7096011794